Water Horse Custom Prints is a family-run print shop in Lincolnton, North Carolina. Most of what we make is printed specifically for you, so your order may require production time before it is ready for pickup or shipping.

Production Time

Our standard production time for custom apparel is typically 7–14 business days, unless a different timeframe is listed on the product page, quote, invoice, or event information.

If you need your order by a specific date, please contact us before placing your order. Rush production may be available with prior approval and is subject to an additional rush charge. Rush requests are not guaranteed until confirmed by Water Horse Custom Prints.

Shipping

If you choose shipping at checkout, your order will ship after production is complete. Shipping transit time is separate from production time.

Tracking information is provided when available. Once a package has been accepted by the carrier, delivery timing and carrier delays are outside our control.

Live Shirt Bar Designs

Orders for our Live Shirt Bar Designs normally ship the next business day, unless otherwise noted at the time of ordering.

Local Pickup in Lincolnton

We’re happy to offer local pickup in Lincolnton, North Carolina on eligible orders.

Once your order is complete, we’ll contact you to schedule a pickup time. Please do not arrive for pickup until a time has been arranged with us.

Because we are a working print shop and not a traditional retail storefront, scheduled pickup helps make sure someone is available and your order is ready when you arrive.

Festival & Event Pickup

Some festival and event products can be preordered online and picked up directly from our booth. Event pickup is available only when it is specifically offered for that product or event.

The applicable product or event page will provide the pickup date, location, and any special instructions.

Shipping Address Policy

Please carefully review your shipping address before completing your order.

For security and order accuracy, we do not change shipping addresses after an order has been placed. If an incorrect address was entered, please contact us as soon as possible so we can discuss the available options.

Once an order has shipped, we are unable to redirect or change the delivery address.

Questions about your order?
Email info@waterhorseprints.com or call 704-736-3030.